We always stand by and help customer fixing the problem of the product:
Feel free to contact with us by email directly and we can help fix the problem.
1. Total broken or partial broken when get the car;
AMAZON fulfillment order: Just ask AMAZON to change a new one for free. (It's right of AMAZON Primer.)
Seller fulfillment order: We will offer the new one for free.
2. Total broken or partial broken after few days;
Show us the details by pic and contact with us by email, we will confirm the exact broken model and send the replacement parts for you to fix the car.
Customers can also find the model number in the manual and search it on AMAZON or HOSIM's store with the part no.
3. Broken after strike or flop heavy;
As it is a hobby car and require customer to control it carefully, it may be knocked broken if out of control.
If it happens, pls stop the accelerator and put it on the open ground. Then power it again to check it can run or not.
It is very important to take careful and prevent the car from dropping out or crash.
# If you dont know how to fix the problem when you broke the car, just feel free to contact with us.
# We will help you fixing the problem.
# All the email will be reply in 24 hours.